The International Inside Sales Representative is responsible for providing premier customer service to all current and potential customers from the point of initial contact through delivery of the product. The International Inside Sales Representative must also achieve sales and profit goals established by the management team at Corrosion Materials – Houston Branch. (CMI)

Responsibilities and Duties

As a minimum, the following is a basic description of typical duties and responsibilities expected of the Inside Sales Representative. These duties are not exhaustive and are subject to change as the needs of the organization require.                

·         Increase sales and provide support for current customer base as assigned.

·         Prepare proposals, quotes, and sales contracts.

·         Promptly respond to Request for Quotes for current and potential customers. Overall goal is no later than 24 hours per RFQ.

·         Coordinate workflow with company staff to achieve closing of sales quotes.

·         Meet daily, weekly, and monthly sales goals set by the General Manager, i.e., dollars booked and calls per day.

·         Proactively review open orders and advise customers of delivery status changes.

·         Provide technical assistance and solutions for customer returns.

·         Manage account services through follow-up and quality checks.

·         Develop and maintain existing product knowledge and sales materials.

·         Formulate analysis of sales data to assist in establishing specific account pricing.

·         Contribute to a positive work environment based on teamwork and continuous improvement.

·         Communicate effectively with other Inside Sales Representatives, Field Sales Representatives, management, and other co-workers.

·         Prepare and present various sales status reports to Inside Sales Manager weekly that includes activity, follow-up, closing, and adherence to targets.

• Adhere to all CMI’s safety rules, regulations, and quality standards.
• 
  
• Adhere to all CMI’s handbook policies and procedures and business codes of ethics.

Required Qualifications

·         High school diploma or equivalent

·         Two or more years of international sales experience

·         Microsoft Office proficiency, including Word, Excel, and Outlook

·         Marketing experience, ensuring ability to recognize opportunities·        

·         Excellent written and oral communication skills

·         Excellent organizational, problem-solving, and time management skills

·         Ability to effectively multi-task and work independently on assigned tasks

·         Excellent attention to detail and ability to transfer data accurately

·         Strong work ethic; self-motivated

·         Operate with high integrity, maintaining positive relations with co-workers, customers, and suppliers

Preferred Qualifications

·         Bachelor’s degree in Business, Sales, Marketing or related area

·         Four or more years of experience in sales and marketing

Responsibilities and Duties

As a minimum, the following is a basic description of typical duties and responsibilities expected of the Waterjet Operator. These duties are not exhaustive and are subject to change as the needs of the organization require. 

• Interpret sketches and draw all orders on the machine’s CAD Program, read shop orders and other related technical data, in order to determine the machine’s set up and control settings.
• Retrieve material from the plate racks using overhead crane, forklift or handcart.
• Draw or nest parts for cutting in order to maximize yield and minimize waste.
• After cutting, inspect and measure each piece, then mark according to quality standards.
• Properly mark alloy, spec, heat, and size of piece on the material.
• Scan materials in when processing an order and scan materials out when processing of the order is completed.
• Process any paperwork associated with the order, including bar code tags, cycle counts, as well as exception report inventory counts.
• Maintain the waterjet machine by loading all garnet, inspecting bellows, hoses, pumps, filters, flow meters, and various pressure fittings around the machine.
• Repair minor leaks and keep the cutting heads clean to avoid damage due to clogs.
• Visualize part placement on starting stock and be able to layout cut patterns from memory.
• Keep immediate work area clean and organized throughout the day.
• Use precision when operating tools such as tape measures, micrometers, nibblers, and calipers.
• Cross-train other team members as assigned.
• Adhere to all CMI's safety rules, regulations, and quality standards.
• Adhere to all CMI's handbook policies and procedures.

Required Qualifications

• High school diploma or equivalent
• Three or more years warehouse experience
• One or more years of waterjet machine experience
• Knowledge of computer drawing software
• Math and general geometry skills
• Excellent written and oral communication skills
• Good organizational, problem-solving skills, and time management skills
• Ability to conceptualize layouts mentally
• Ability to measure using different tools
• Ability to read and calculate numbers and data
• Ability to work independently on assigned tasks as well as to accept direction
• Strong work ethic; self-motivated
• Operate with high integrity, maintaining positive relations with co-workers, customers, and suppliers

Preferred Qualifications

• Two or more years of machining experience 

Company Benefits

• 401k with Company Match
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long-term disability
• Short-term disability
• Paid Time Off
• Paid Holidays

Responsibilities and Duties

As a minimum, the following is a basic description of typical duties and responsibilities expected by the Processing Supervisor. These duties are not exhaustive and are subject to change as the needs of the organization require.

• Work closely with the Operations Manager to ensure operational tasks, objectives, and goals are achieved.
• Supervise and evaluate the performance, development, and training of processing staff.
• Study production schedules and estimate work requirements for completion of job assignments.
• Interpret specifications, blueprints, and job orders for processing staff and assign duties accordingly.
• Establish or adjust work procedures to meet production schedules, using knowledge of capacities of machines and equipment.
• Recommend measures to improve production methods, equipment performance, and quality of product, and suggest changes in working conditions and equipment to increase efficiency of processing department.
• Maintain accountability of inventory processed through reports and cycle counts.
• Use labor time reports to improve efficiency of processing staff and decrease idle time.
• Monitor order processing to maximize material yield and minimize scrap.
• Develop ideas for continued upgrading of manufacturing procedures and equipment.
• Maintain accountability of tooling and supplies used in the processing department.
• Lead, coach, and train processing staff in quality systems and continuous improvement initiatives to meet and exceed CMI metrics.
• Fill in where needed within the processing department to ensure timely shipments of orders.
• Adhere to all CMI safety rules, regulations, and quality standards.
• Adhere to all CMI handbook policies and procedures.

 Required Qualifications

• High School diploma or equivalent
• Three to five years of supervisory warehouse experience
• Strong work ethic; self-motivated
• Operate with high integrity and ensure same standards from subordinates
• Ability to motivate, train, and develop employees
• Ability to create a culture of continuous improvement with forward thinking
• Excellent written and oral communication skills
• Excellent organizational, problem-solving, time management, and multi-tasking skills
• Ability to analyze, track, and maintain accountabilities
• Microsoft Office proficiency, including Word, Excel, and Outlook

Preferred Qualifications

• Associate’s or Bachelor's degree
• Five or more years of supervisory experience
• Experience in ACAD or similar drawing or nesting program